GHS Crisis Services

Are you in a crisis and need help now?

Call 810-257-3740.


Crisis Services

For any crisis, call us 24 hours a day, 7 days a week at the following numbers:

  • 810-257-3740
  • TTY 810-232-6310
  • Toll-free 877-346-3648

People sometimes need a little extra assistance. Genesee Health System has trained, professional staff available to assist individuals and families with understanding their treatment options, and to help during a mental health, substance abuse, or family crisis. These services are easily accessed by calling the above numbers 24 hours a day, 7 days a week. Staff can also help by making referrals to other community agencies and resources, and by arranging emergency services such as hospitalization.

GHS also works with the Crisis Text Line. Text FLINT to 741741 24-hours a day. Learn more by clicking here.



Behavioral Health Urgent Care Services

Sometimes you just don't know where to turn. You may not feel that you are in crisis, but you need to talk to someone soon. GHS offers both Walk In and Virtual Urgent Care sessions for those who need to talk and perhaps figure out what to do next. Walk In Services are available to walk in anytime during building hours. Virtual Urgent Care Services are offered via video chat with a licensed mental health professional and are available in just a few minutes after calling. We are ready to talk or video chat with you. Call us 24 hours a day, 7 days a week, 365 days a year.

Walk In Urgent Care

422 W. 4th Avenue, Flint


Monday – Friday 8 AM to Midnight (taking last patients at 10:30 PM)


Virtual Urgent Care

24/7/365 at 810.496.5500

Virtual Behavioral Health Urgent Care


Intensive Crisis Stabilization Services (ICSS) for Children and Young Adults

The GHS Children's Intensive Crisis Stabilization Team (ICSS) provides mobile crisis stabilization services, 7 days a week between 8:00am and 7:00pm to all children, youth, and young adults (ages 0-21) who reside in Genesee County.  Calls during other hours are helped by our Crisis Line mental health professionals.

Reasons to call GHS:

  • If you feel your child/youth is in a crisis
  • The child/youth may hurt themselves or others
  • The child is experiencing overwhelming confusion, anger, or emotional unresponsiveness

If you aren’t sure if ICSS is needed, give us a call and we can help to explore options.

  • 810-257-3740
  • TTY 810-232-6310
  • Toll-Free 877-346-3648



Access Services

The Genesee Health System Access Center welcomes you to call us for professional, compassionate and confidential help with questions, referrals for community resources, and routine screenings for adults with mental illness, children with serious emotional disturbance, individuals with developmental disabilities, and individuals with substance abuse treatment needs.

For a screening, please call us Monday through Friday, 8 a.m. to 5 p.m., at the following numbers:

  • 810-257-3740
  • TTY 810-232-6310
  • Toll-Free 877-346-3648

To speed up the process of helping you, please have the following information available when calling:

  • Medical insurance card or numbers, including Medicaid (if applicable)
  • Social Security number
  • Names of current medicines and doctors
  • Guardianship or court papers (if applicable)
  • Special education or other school records (if applicable)


Fees for services are based on a person’s ability to pay; therefore, our staff will need to know the household income and the number of dependents of the person seeking help.  A coverage determination will be made at the time of the screening.  Staff will let you know if you can expect to have any cost for your services. No one will be denied services based on their inability to pay.

We believe recovery is possible and look forward to assisting individuals in meeting their needs and creating a new beginning in their lives.