Crisis and Access Services

Are you in a crisis and need help now?


Crisis Services

For any crisis, call us 24 hours a day, 7 days a week at the following numbers:

  • 810-257-3740
  • TTY 810-232-6310
  • Toll-free 877-346-3648

People sometimes need a little extra assistance. Genesee Health System has trained, professional staff available to assist individuals and families with understanding their treatment options, and to help during a mental health, substance abuse, or family crisis. These services are easily accessed by calling the above numbers 24 hours a day, 7 days a week. Staff can also help by making referrals to other community agencies and resources, and by arranging emergency services such as hospitalization.

GHS also works with the Crisis Texting Line. Text FLINT to 741741 24-hours a day. Learn more by clicking here.


Crisis Text


Virtual Behavioral Health Urgent Care Services

Sometimes you just don't know where to turn. You may not feel that you are in crisis, but you need to talk to someone soon. GHS offers Virtual Urgent Care sessions for those who need to talk and perhaps figure out what to do next. Urgent Care Services are offered via vide chat with a licensed mental health professional and are available in just a few minutes after calling. Call us 24 hours a day, 7 days a week, 365 days a year at:

  • 810-257-3740
  • TTY 810-232-6310
  • Toll-Free 877-346-3648




Access Services

The Genesee Health System Access Center welcomes you to call us for professional, compassionate and confidential help with questions, referrals for community resources, and routine screenings for adults with mental illness, children with serious emotional disturbance, individuals with developmental disabilities, and individuals with substance abuse treatment needs.

For a screening, please call us Monday through Friday, 8 a.m. to 5 p.m., at the following numbers:

  • 810-257-3740
  • TTY 810-232-6310
  • Toll-Free 877-346-3648

To speed up the process of helping you, please have the following information available when calling:

  • Medical insurance card or numbers, including Medicaid (if applicable)
  • Social Security number
  • Names of current medicines and doctors
  • Guardianship or court papers (if applicable)
  • Special education or other school records (if applicable)


Fees for services are based on a person’s ability to pay; therefore, our staff will need to know the household income and the number of dependents of the person seeking help.  A coverage determination will be made at the time of the screening.  Staff will let you know if you can expect to have any cost for your services. No one will be denied services based on their inability to pay.

We believe recovery is possible and look forward to assisting individuals in meeting their needs and creating a new beginning in their lives.

Call 877-346-3648 for help
Call 877-346-3648 for help