What's New at GHS Customer Services

Old man winter is out and mild spring temperatures are in.    Whether the weather is hot or cold, the Customer Services Department plans exciting events, classes and trainings for consumers.  Consumers are always excited to attend annual events.  Special events in May include the Walk-A-Mile Rally for mental health advocacy in Lansing on May 10.  The registration deadline for Walk-A-Mile is Friday, May 5th. The Peter F. Saddington for Mental Health Dance is scheduled May 19th from 6-9 at the Dort Federal Credit Union Event Center.  This year’s Mental Health Dance theme is ‘Cruisin’.  Get in the groove and move your feet to the beat!  There will be pizza, a photo booth, face painting, and of course, music.  T-shirts will be on sale for $6 in Customer Services from May 3rd to May 17th. If you are interested in becoming a member of the Consumer Council, sign up for the Consumer Recruitment group.  Completion of Consumer Recruitment is required to join Consumer Council.  Members of the group will learn how to be effective members of the GHS Consumer Advisory Council (Consumer Council).  There are plenty of other activities, classes, and trainings in which to participate.   In addition to special events, Customer Services staff will continue to offer groups and trainings in areas such as Independent Living, Build Your Confidence, Anger Management, Coffee & Conversation, and the Movie Group.   Consult the online calendar for dates and times.  Consumers and case managers within the provider network can call 810-257-3705 to sign up groups.

Customer Services at Genesee Health System

 Customer Services is here to assist you when: 

  • You are dissatisfied with your mental health and/or substance use services.
  • You need help with service choices or changing providers.
  • You are looking for information about the GHS Network.
  • You want help locating information about places to get help.
  • You are interested in participating in life skills groups and trainings that are both informative and fun.
  • You would like to borrow from our resource library, which is full of videos and pamphlets on a wide range of interesting subjects.
  • You need accurate information about GHS services provided in a professional, friendly manner. 


Customer Services:


  • Does presentations to local organizations, distributes information throughout Genesee County, and participates in health fairs in the community.
  • Does follow-up surveys, evaluations, and provides a suggestion box in our lobby.
  • Always provides accurate information in a professional and friendly manner.
  • Has friendly, knowledgeable staff.


Sign up for a Group!
If you see a group or training that you're interested in attending, please call us or sign up below!
How to Contact Us
Customer Services Department
420 W. Fifth Avenue - First Floor
Flint, Michigan 48503
If you need immediate assistance after hours for a crisis, please call our

Crisis Line: (810) 257-3740, toll free (877) 346-3648 or tty (810) 232-6310.

If this is an emergency, contact 911.

Open 8 a.m. to 5 p.m. Monday to Friday 

Telephone: (810) 257-3705
Toll Free: (866) 211-5455
TTY Line: (810) 257-1346
To view or download our Consumer Handbook, please click here:  
Consumer Educational Groups
A NEW Groups Calendar for April 2017A calendar for groups and events going on in Customer Services for the month of April
A NEW Groups Calendar for May 2017a calendar of groups and events going on in Customer Services for the month of May
Anger ManagementFind out how to handle life's curve balls.
Coffee and ConversationLearn more about the services GHS has to offer.
Consumer Groups BrochureAn overview of all of the groups offered through Customer Services.
Consumer Groups Listing FlyerA flyer with brief descriptions of Customer Services groups
Consumer RecruitmentLearn how to share your ideas with GHS policy makers!
Employment EducationGet tips on how to find and keep a job.
Entitlement EducationLearn about the services you may qualify for.
Independent LivingLearn what it takes to live on your own and manage your household.
Mystery ShopperHelp us check the quality of GHS services.
Newsletter GroupWrite about what's been going on and share your stories!
Self Esteem GroupLearn how to feel good about yourself, no matter what others tell you.
Stop Smoking GroupThinking about quitting? We'll help you stop!
Movie Group: Up-coming Movies

MOVIES FOR 2017.  Come join us! 

Want to see a movie?  Customer Services show a different movie once a month.  Showings are on the 2nd Friday of each month from 2-4 pm.  Freshly popped popcorn provided for FREE! Here is a list of upcoming movies.

May:  Night at the Museum 2

fantasy comedy film written by Robert Ben Garant and Thomas Lennon, produced (with Chris Columbus and Michael Barnathan) and directed by Shawn Levy, and starring Ben Stiller, Amy Adams, Owen Wilson, Hank Azaria, Christopher Guest, Alain Chabat, and Robin Williams. It is the second installment in the Night at the Museum trilogy, and a sequel to the 2006 film Night at the Museum. It is also the last Night at the Museum film to feature Jake Cherry as Nick Daley. The film was released theatrically on May 22, 2009 by 20th Century Fox. Like its predecessor, it received mixed critical reception and a box office success by grossing over $413 million on a $150 million budget.

Common Sense Media says: Fun, fast-paced sequel is more upbeat than the original.Age 7+

June:  Night at the Museum 3

comedy adventure film directed by Shawn Levy and written by David Guion and Michael Handelman. It is the sequel to the 2006 film Night at the Museum and the 2009 film Night at the Museum: Battle of the Smithsonian. The film stars Ben Stiller, Robin Williams, Owen Wilson, Dan Stevens and Ben Kingsley. It is the third and final installment of the Night at the Museum trilogy.[3] In Secret of the Tomb, security guard Larry Daley must travel to London to return the tablet of Ahkmenrah, an Egyptian artifact which causes the exhibits to come to life, before the magic disappears.

Common Sense Media says:Mediocre action "threequel" is livened by stellar cast.Age 7+