What's New at GHS Customer Services

Summer is coming to a close.   While you are focused on preparing for your end of summer activities, consider the classes and trainings featured by GHS Customer Services this month.  Classes and trainings provide important useful information and skills for living.  Groups offered include Building Your Confidence, Independent Living, Stop Smoking, Movie Day, Coffee & Conversation, and Anger Management.   Check the August calendar on the GenHS.org website under the Customer Service link for dates and times of classes and trainings or pick up a calendar at GHS in the main lobby.   Beauty and the Beast will be screened on August 11th at 2 PM for the Movie Group.  Refreshments will be provided.   The Coffee & Conversation group is scheduled for August 24th at 10 AM in the Customer Services Group room.  The featured speaker will be Judd Judkins, Executive Director of Love INC.  Mr. Judkins will provide information about ways Love INC., a social service organization in Genesee County, helps families in need.  Consumers and case managers at GHS and within the provider network can call 810-257-3705 to sign up for groups.

Customer Services at Genesee Health System

 Customer Services is here to assist you when: 

  • You are dissatisfied with your mental health services.
  • You need help with service choices or changing providers.
  • You are looking for information about the GHS Network.
  • You want help locating information about places to get help.
  • You are interested in participating in life skills groups and trainings that are both informative and fun.
  • You need accurate information about GHS services provided in a professional, friendly manner. 
    WE CARE ABOUT YOUR OPINIONS! WITHOUT YOU, WE WOULDN’T BE HERE!
Customer Services:

 

  • Does presentations to local organizations, distributes information throughout Genesee County, and participates in health fairs in the community.
  • Does follow-up surveys, evaluations, and provides a suggestion box in our lobby.
  • Always provides accurate information in a professional and friendly manner.
  • Has friendly, knowledgeable staff.

 

Sign up for a Group!
If you see a group or training that you're interested in attending, please call us or sign up below!
How to Contact Us
Customer Services Department
420 W. Fifth Avenue - First Floor
Flint, Michigan 48503
 
If you need immediate assistance after hours for a crisis, please call our

Crisis Line: (810) 257-3740, toll free (877) 346-3648 or tty (810) 232-6310.

If this is an emergency, contact 911.

Open 8 a.m. to 5 p.m. Monday to Friday 

Telephone: (810) 257-3705
Toll Free: (866) 211-5455
TTY Line: (810) 257-1346
 
To view or download our Consumer Handbook, please click here:  
Consumer Educational Groups
 TitleDescription
A NEW Groups Calendar for August 2017A calendar for groups and events going on in Customer Services for the month of August
A NEW Groups Calendar for September 2017a calendar of groups and events going on in Customer Services for the month of September
Anger ManagementFind out how to handle life's curve balls.
Building Your ConfidenceLearn how to feel good about yourself, no matter what others tell you.
Coffee and ConversationLearn more about the services GHS has to offer.
Consumer Groups BrochureAn overview of all of the groups offered through Customer Services.
Consumer Groups Listing FlyerA flyer with brief descriptions of Customer Services groups
Consumer RecruitmentLearn how to share your ideas with GHS policy makers!
Employment EducationGet tips on how to find and keep a job.
Entitlement EducationLearn about the services you may qualify for.
Independent LivingLearn what it takes to live on your own and manage your household.
Mystery ShopperHelp us check the quality of GHS services.
Newsletter GroupWrite about what's been going on and share your stories!
Stop Smoking GroupThinking about quitting? We'll help you stop!
Movie Group: Up-coming Movies

MOVIES FOR 2017.  Come join us! 

Want to see a movie?  Customer Services show a different movie once a month.  Showings are on the 2nd Friday of each month from 2-4 pm.  Freshly popped popcorn provided for FREE! Here is a list of upcoming movies.

 

 


 

September:  Power Rangers

Parents need to know that Power Rangers is the big-screen reboot of the hugely popular '90s TV show about a team of teen superheroes who are imbued with powers from ancient crystal coins. Unlike earlier takes on the characters, this movie amps up the violence and features strong language and mature themes (teen substance use, juvenile detention, cyberbullying, questions about sexual identity, and more). So even though it might appeal to young elementary-aged kids, it's far better suited for middle-schoolers and up. There's mass destruction, with a relatively high body count, as well as injuries, crashes, fights, and more. On the language front, characters use words like "s--t" and "ass," as well as one "motherf" that's purposely cut short. Subtle hints at potential romance include longing looks and flirting, and there are references to how someone digitally shared a student's inappropriate photo. Positive messages mirror those of the original series: teamwork, courage, training, sacrifice, and trust.

Common Sense Media says:  Violent, more mature Rangers reboot is overly angst-filled.  Age 12+

 

October:  Lego Batman

Parents need to know that, like 2014's The Lego Movie, The Lego Batman Movie is clever, creative, and funny, with nonstop action. It's a little darker/edgier than its predecessor -- there are tons of bad guys, battles, explosions, bombs, weapons, destruction, and general mayhem. But because it's all made out of Legos, there's zero gore, and very little is permanently damaged (lots of things are put back together in a literal snap). Still, the main characters are constantly in peril, which could upset some younger/more sensitive kids, and one key character momentarily seems headed for a more serious end. Words like "butt," "loser," and "sucks" are used, and there's a little flirting, plus humor related to Dick/Robin's preference to go without pants when wearing his costume -- but nothing gets too risque. Batman is forced to give himself a pretty hard look over the course of the movie, eventually realizing that he can't do everything by himself and that working with a team/having a family is more fun and fulfilling than going it alone (no matter how awesome your pecs are). As with all Lego movies, shows, and games, it also serves as a feature-length toy ad -- but you may not care, you'll be laughing so hard.

Common Sense Media says:  Clever, creative, action-packed adventure/toy ad.  Age 7+

 

November:  The Jungle Book

Parents need to know that The Jungle Book is a live-action/CGI update of Rudyard Kipling's classic book of short stories that has many scary/intense scenes involving menacing wild animals. With its blend of live-action and photo-realistic computer-generated effects, this action-packed adventure -- which was inspired by Disney's 1967 animated musical and has an all-star voice cast that includes Idris Elba, Bill Murray, Ben Kingsley, Christopher Walken, and Scarlett Johansson -- tells the story of young Mowgli (Neel Sethi), the orphaned "man cub" raised as a wolf and hated by the jungle's most vicious predator, tiger Shere Khan. There are several jump-worthy, intense moments (including one sudden and particularly sad death and several vicious animal fight sequences involving fangs, fur, claws, snarls, and roars) that are very likely to scare younger viewers (especially when seen in 3-D). Kids who are familiar with the story and know the animals they're seeing aren't real will probably be fine, but preschoolers and younger elementary-aged kids who have trouble distinguishing fantasy from reality may not be able to handle Mowgli's frequent peril. All of that said, on the definite upside, the movie is gorgeous, and there are clear, strong messages about the importance of courage, teamwork, family (especially the non-traditional kind), and friendship.

Common Sense Media says:  Fangs and fur fly in visually dazzling but intense update.  Age 9+

 

December:  Deck the Halls

Parents need to know that kids may actually be the only ones interested in seeing this predictable, mean-spirited, slapstick-heavy Christmas movie. It's filled with sexual innuendo, bad behavior, and grown-ups acting like kids (worse than kids, actually). With so many other, better options out there, don't bother.

Common Sense Media says:  Makes us miss those Home Alone days...  Age 9+