What's New at GHS Customer Services

The advent of March means that springtime is near.  Many people look forward to celebrating St. Patrick’s Day on Friday, March 17th.  GHS will continue to provide classes and trainings to help improve the lives of our consumers.  If you receive services from GHS or a provider, please consider taking part in groups and trainings offered by the Customer Services department.  On March 10, the GHS Customer Services department will show the film The Theory of Everything, a biographical film about the life of disabled scientist Stephen Hawking, at 2 pm in the Customer Services Group room.  Freshly popped popcorn will be provided for consumers who come to see the movie.   Other groups and trainings offered during the month are Independent Living, Self-Esteem, Anger Management, and Coffee & Conversation.  Consult the online calendar for dates and times.  Consumers and case managers within the provider network can call 810-257-3705 to sign up for groups.

Customer Services at Genesee Health System

 Customer Services is here to assist you when: 

  • You are dissatisfied with your mental health and/or substance use services.
  • You need help with service choices or changing providers.
  • You are looking for information about the GHS Network.
  • You want help locating information about places to get help.
  • You are interested in participating in life skills groups and trainings that are both informative and fun.
  • You would like to borrow from our resource library, which is full of videos and pamphlets on a wide range of interesting subjects.
  • You need accurate information about GHS services provided in a professional, friendly manner. 


Customer Services:


  • Does presentations to local organizations, distributes information throughout Genesee County, and participates in health fairs in the community.
  • Does follow-up surveys, evaluations, and provides a suggestion box in our lobby.
  • Always provides accurate information in a professional and friendly manner.
  • Has friendly, knowledgeable staff.


Sign up for a Group!
If you see a group or training that you're interested in attending, please call us or sign up below!
How to Contact Us
Customer Services Department
420 W. Fifth Avenue - First Floor
Flint, Michigan 48503
If you need immediate assistance after hours for a crisis, please call our

Crisis Line: (810) 257-3740, toll free (877) 346-3648 or tty (810) 232-6310.

If this is an emergency, contact 911.

Open 8 a.m. to 5 p.m. Monday to Friday 

Telephone: (810) 257-3705
Toll Free: (866) 211-5455
TTY Line: (810) 257-1346
To view or download our Consumer Handbook, please click here:  
Consumer Educational Groups
A NEW Groups Calendar for April 2017A calendar for groups and events going on in Customer Services for the month of April
A NEW Groups Calendar for March 2017a calendar of groups and events going on in Customer Services for the month of March
Anger ManagementFind out how to handle life's curve balls.
Coffee and ConversationLearn more about the services GHS has to offer.
Consumer Groups BrochureAn overview of all of the groups offered through Customer Services.
Consumer Groups Listing FlyerA flyer with brief descriptions of Customer Services groups
Consumer RecruitmentLearn how to share your ideas with GHS policy makers!
Employment EducationGet tips on how to find and keep a job.
Entitlement EducationLearn about the services you may qualify for.
Independent LivingLearn what it takes to live on your own and manage your household.
Mystery ShopperHelp us check the quality of GHS services.
Newsletter GroupWrite about what's been going on and share your stories!
Self Esteem GroupLearn how to feel good about yourself, no matter what others tell you.
Stop Smoking GroupThinking about quitting? We'll help you stop!
Movie Group: Up-coming Movies

MOVIES FOR 2017.  Come join us! 

Want to see a movie?  Customer Services show a different movie once a month.  Showings are on the 2nd Friday of each month from 2-4 pm.  Freshly popped popcorn provided for FREE! Here is a list of upcoming movies.

January:  Snow Dogs

Dr. Theodore "Ted" Brooks is a dentist in Miami, Florida. Every city bus carries an advertisement for his dental practice with his picture.

One day, Ted receives a letter from Alaska, naming him as the only heir of one Lucy Watkins, a resident of the backwoods village of Tolketna. Brooks' mother Amelia reveals that he is adopted; Lucy was his biological mother.

Common Sense Media says:Comic action, appealing hero, splendid dogs; some scares.Age:8+

February:  Megamind

3D computer-animated superhero comedy film directed by Tom McGrath, produced by DreamWorks Animation and distributed by Paramount Pictures.1 The film premiered on October 28, 2010 in Russia, while it was released in the United States in Digital 3D, IMAX 3D and 2D on November 5, 2010. It features the voices of Will Ferrell, Tina Fey, Jonah Hill, David Cross, and Brad Pitt.[4]

Common Sense Media says:Clever animated superhero story is fun, not too scary.Age: 6+

March:  The Theory of Everything

biographical romantic drama film[4] directed by James Marsh and adapted by Anthony McCarten from the memoir Travelling to Infinity: My Life with Stephen by Jane Wilde Hawking, which deals with her relationship with her ex-husband, theoretical physicist Stephen Hawking, his diagnosis of motor neuron disease, and his success in physics.[5]

Common Sense Media says:Hawking's brilliant mind comes to life in thoughtful drama.Age 14+

April:  Night at the Museum

fantasy-comedy film directed by Shawn Levy and written by Robert Ben Garant and Thomas Lennon, based on the 1993 children's book of the same name by Milan Trenc. The film stars Ben Stiller as Larry Daley, a divorced father who applies for a job as a night watchman at New York City's American Museum of Natural History and subsequently discovers that the exhibits, animated by a magical Egyptian artifact, come to life at night.

Common Sense Media says:Cute adventure; OK for tweens, but a little scary for kids.Age 7+

May:  Night at the Museum 2

fantasy comedy film written by Robert Ben Garant and Thomas Lennon, produced (with Chris Columbus and Michael Barnathan) and directed by Shawn Levy, and starring Ben Stiller, Amy Adams, Owen Wilson, Hank Azaria, Christopher Guest, Alain Chabat, and Robin Williams. It is the second installment in the Night at the Museum trilogy, and a sequel to the 2006 film Night at the Museum. It is also the last Night at the Museum film to feature Jake Cherry as Nick Daley. The film was released theatrically on May 22, 2009 by 20th Century Fox. Like its predecessor, it received mixed critical reception and a box office success by grossing over $413 million on a $150 million budget.

Common Sense Media says: Fun, fast-paced sequel is more upbeat than the original.Age 7+

June:  Night at the Museum 3

comedy adventure film directed by Shawn Levy and written by David Guion and Michael Handelman. It is the sequel to the 2006 film Night at the Museum and the 2009 film Night at the Museum: Battle of the Smithsonian. The film stars Ben Stiller, Robin Williams, Owen Wilson, Dan Stevens and Ben Kingsley. It is the third and final installment of the Night at the Museum trilogy.[3] In Secret of the Tomb, security guard Larry Daley must travel to London to return the tablet of Ahkmenrah, an Egyptian artifact which causes the exhibits to come to life, before the magic disappears.

Common Sense Media says:Mediocre action "threequel" is livened by stellar cast.Age 7+